I'm having a problem getting computers to recognize my Canon Powershot A620. Two computers I use regularly - one, a Dell Inspiron 1000 at home, and the other, a Dell desktop (model unknown) I use at work - won't recognize the camera. I bought the camera from Dell in later January. Transferring images from the camera to the computer worked fine until mid-May, which is when the problem started. I had an exchange of e-mail with Canon technical staff, and they finally said I should send it in for evaluation, which I did. Their verdict: a form letter saying they were unable to find any problem, it might be with the software configuration on my PC, I should uninstall Canon Zoom Browser EX, and 'Reinstall the CD that came with your camera.'
I tried that, but nothing changed. Can anyone give me any further advice? The camera takes excellent photos, but it's not much help if I can't upload them to a computer. This type of problem occurs sometimes and no one seems to have the answer, but it is most likely something to do with the computer drivers. Many times the problem will go away.all by itself. There is an excellent $20 solution.
Buy a card reader. WalMart has them for $20.
Then there is no need to connect your camera to the computer and no need to even load the camera software. If you are using Windows XP you do not even have to install drivers for the card reader.
XP will do that for you. If you are using Windows 98SE, you will need to install drivers for the card reader. Some card readers come with the Windows 98SE drivers on a CD and some card readers make you download drivers from their website. With the card reader, when you insert the memory card into the reader, the computer will recognize it as being a hard disk. You can then use Windows Explorer to copy the photo files to your C: disk. Thanks for your response; I'm going to look into getting a Card Reader like you suggested.
Any recommendations? It's funny that you mentioned Wal-Mart, because prior to reading your response, I talked to a Wal-Mart photo counter clerk about my problem. He seemed to know his stuff, and he suggested that the amount of photos I have on my memory card may also be a contributing factor to my problem. I disagree, but let's see what you (or anyone else who's reading) think. I'm using a Sandisk 2.0 GB SD memory card, which as of time of posting has 4,854 (four thousand, eight hundred and fifty-four) images on it.
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Most of the images are Small resolution (640 x 480 pixels), but I do have a significant number of images (maybe as much as a thousand) at what the Canon user guide refers to as Medium 2 resolution (2048 x 1536 pixels). Would this have any effect on the problem with my camera? That is an interesting theory. I have not heard anyone complain about putting too many images on one card.
It may be a problem for the photo processor at WalMart. He gets lots of cards each day from all types of cameras. His equipment may have a limit. That does bring up the subject of 'why so many photos on the card'. I do hope you have them backed up somewhere. Trusting all of your photos to a single storage device seems unwise. I transfer my photos to a hard drive and then burn two sets of the photo files to CDs.
After that is complete, I feel it is safe to delete the photos from the memory card. I used to take some photos at reduced sizes (640x480, etc) but stopped that. I regretted the small sizes after I started making slide show DVDs from my best shots, with a slide show program that lets you do pans and zooms (Ken Burns effect). Now.all of my photos are taken at full size. You never know what the future will bring. Such as High Definition television. All messages on this Forum are public.
This type of problem occurs sometimes and no one seems to have the answer, but it is most likely something to do with the computer drivers. Many times the problem will go away.all by itself. There is an excellent $20 solution. Buy a card reader.
WalMart has them for $20. Then there is no need to connect your camera to the computer and no need to even load the camera software. If you are using Windows XP you do not even have to install drivers for the card reader. XP will do that for you. If you are using Windows 98SE, you will need to install drivers for the card reader. Some card readers come with the Windows 98SE drivers on a CD and some card readers make you download drivers from their website.
With the card reader, when you insert the memory card into the reader, the computer will recognize it as being a hard disk. You can then use Windows Explorer to copy the photo files to your C: disk.
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